PROCESSING OF CUSTOMER PERSONAL DATA (PRIVACY POLICY)
The personal data controller of the e-store eurolinn.ee is ARCON GROUP OÜ (hereinafter: the seller), address Ida-Virumaa, Tallinna mnt 42, 21006, Narva, registry code 14304850, phone +372 55502204, e-mail address arcongroup2017@gmail.com
The seller processes the personal data provided by the customer in accordance with the requirements established in the Personal Data Protection Act.
The processed personal data are the data requested from the customer when subscribing to the newsletter (e-mail address, when placing an e-shop order (first and last name, address, telephone number, e-mail address) and the IP address of the online shop visitor and other (network) collected using cookies. identifiers.
The seller processes the customer’s personal data primarily for order fulfillment (including order-related notifications), payment for products, and product delivery. We also use the information provided by the customer and collect cookies to create newsletters and special offers and to track the customer’s journey in order to provide a better customer experience. You can read more about the use of cookies in point 2.
The seller does not transfer the customer’s personal data to third parties, except in the following cases:
To the company providing the courier service to the extent necessary for the delivery of the products to the customer or the consumption of the service;
To the suppliers of the products included in the order (customer name and phone number) to fulfill the order and ensure customer service;
If the customer has expressed a desire/agreed to receive newsletters, his personal data and email address will be sent to an application managed by The Rocket Science Group LLC for the purpose of sending the newsletter. The Rocket Science Group LLC privacy terms can be found in more detail at https://mailchimp.com/legal/privacy/;
The seller may also transfer personal data to cooperation partners to fulfill obligations arising from the law or to exercise rights, for example to fulfill accounting obligations to the respective service provider(s).
In the cases provided in upper points , the customer’s personal data is processed only for the purpose of fulfilling the order, and the authorized processors ensure the same level of personal data protection as the seller.
The seller may also use the customer’s contact information, including the customer’s name, e-mail address or phone number, to send newsletters and direct marketing messages if the customer has given permission for this. The data collected with the help of cookies is used to make e-store usage statistics and to make targeted advertising. You can read more about the use of cookies in point 2.
At any time, the customer has the right to consult his personal data and to request that this data be changed or deleted, unless the law provides otherwise, by contacting the seller at the e-mail address arcongroup2017@gmail.com
If the customer has expressed a desire and consented to receive newsletters and/or personal offers prepared by the seller, the customer always has the right to withdraw this consent by sending a corresponding notification to the seller at arcongroup2017@gmail.com or by clicking on each offer sent via e-mail to the link indicated for this purpose.
The customer has the right to request the transfer of his personal data to another data processor at any time by contacting the seller with a digitally signed request at the e-mail address arcongroup2017@gmail.com. The seller has the right to refuse the direct transfer of personal data to another data processor if the transfer of data to a third party is not safe in the seller’s opinion.
In the event that the customer finds that the processing of personal data in the shopping environment of the eurolinn.ee e-store violates his rights, the customer has the right to appeal to the Data Protection Inspectorate and the court.
“ArCon Group OÜ is the responsible processor of personal data, ArCon Group OÜ transfers the personal data necessary for making payments to the authorized processor Maksekeskus AS.”
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USE OF COOKIES IN THE eurolinn.ee E-STORE
The eurolinn.ee e-shop uses so-called cookies. Cookies are information that moves from the web server of the e-store or a third party to the web browser of the user – that is, the customer – so that it can be found there later. Cookies can be small files or other means of data storage.
With the help of cookies, the information and offers in the e-shop can be matched to the customer’s needs. Cookies allow the seller to recognize visitors. The purpose of such recognition is to make it easier for the customer to use the eurolinn.ee e store.
Eurolinn.ee uses temporary cookies. They are automatically deleted when you close the browser. These include session cookies in particular. Session cookies store the so-called session ID, with which the different requests of the client’s browser are combined into a common session. In this way, the client’s computer can be recognized when he returns to the website. With the help of such cookies, eurolinn.ee can ensure the functioning and functions of the website.
In addition, persistent cookies are also used. They remain on the hard drive of the client’s computer even after the session ends. Above all, these cookies help the seller to make their offers user-friendly.
Non-personalized cookies are not provided by the seller.